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FAQs
A list of frequently asked questions by our customers.
19 articles in this collection
Written by
Dhanoj Botheju
Why can't I see my newly created business on the dashboard?
Written by
Dhanoj Botheju
Updated over a week ago
What formats can Railz export Financial Statements?
Written by
Dhanoj Botheju
Updated over a week ago
How often is data synchronized?
Written by
Dhanoj Botheju
Updated over a week ago
In what currency will the financials of a business be displayed on Railz?
Written by
Dhanoj Botheju
Updated over a week ago
What accounting service providers are supported by Railz?
Written by
Dhanoj Botheju
Updated over a week ago
Can the Railz Sites URL be generated via Railz API?
Written by
Dhanoj Botheju
Updated over a week ago
What are the restrictions when adding a business name?
Written by
Dhanoj Botheju
Updated over a week ago
How can I remove the Railz Watermark on Railz Connect™?
Written by
Dhanoj Botheju
Updated over a week ago
What should I do if the user who had Railz Dashboard Admin access is no longer with the company?
Written by
Dhanoj Botheju
Updated over a week ago
What service name should I use when using Railz Sandbox environment for Railz API endpoints?
Written by
Dhanoj Botheju
Updated over a week ago
How can I invite a team member to use Railz?
Written by
Dhanoj Botheju
Updated over a week ago
How to delete a business on Railz Dashboard?
Written by
Dhanoj Botheju
Updated over a week ago
What needs to be done if a user account is disabled?
Written by
Dhanoj Botheju
Updated over a week ago
What accounting integrations are available in the sandbox environment?
Written by
Dhanoj Botheju
Updated over a week ago
What endpoint can be used to retrieve the profit and loss?
Written by
Dhanoj Botheju
Updated over a week ago
How can I get notified of service interruptions?
Written by
Dhanoj Botheju
Updated over a week ago
Why am I seeing a "This service is not available" message on the Railz sites™ link or on the Railz Connect™ widget?
Written by
Dhanoj Botheju
Updated over a week ago
How can I disconnect a service from a business on the Railz Dashboard™?
Written by
Dhanoj Botheju
Updated over a week ago
What should I do If I am not receiving emails from Railz?
Written by
Dhanoj Botheju
Updated over a week ago