FAQs

A list of frequently asked questions by our customers.

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19 articles in this collection
Written by Dhanoj Botheju

Why can't I see my newly created business on the dashboard?

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Written by Dhanoj Botheju
Updated over a week ago

What formats can Railz export Financial Statements?

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Written by Dhanoj Botheju
Updated over a week ago

How often is data synchronized?

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Written by Dhanoj Botheju
Updated over a week ago

In what currency will the financials of a business be displayed on Railz?

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Written by Dhanoj Botheju
Updated over a week ago

What accounting service providers are supported by Railz?

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Written by Dhanoj Botheju
Updated over a week ago

Can the Railz Sites URL be generated via Railz API?

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Written by Dhanoj Botheju
Updated over a week ago

What are the restrictions when adding a business name?

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Written by Dhanoj Botheju
Updated over a week ago

How can I remove the Railz Watermark on Railz Connect™?

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Written by Dhanoj Botheju
Updated over a week ago

What should I do if the user who had Railz Dashboard Admin access is no longer with the company?

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Written by Dhanoj Botheju
Updated over a week ago

What service name should I use when using Railz Sandbox environment for Railz API endpoints?

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Written by Dhanoj Botheju
Updated over a week ago

How can I invite a team member to use Railz?

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Written by Dhanoj Botheju
Updated over a week ago

How to delete a business on Railz Dashboard?

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Written by Dhanoj Botheju
Updated over a week ago

What needs to be done if a user account is disabled?

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Written by Dhanoj Botheju
Updated over a week ago

What accounting integrations are available in the sandbox environment?

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Written by Dhanoj Botheju
Updated over a week ago

What endpoint can be used to retrieve the profit and loss?

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Written by Dhanoj Botheju
Updated over a week ago

How can I get notified of service interruptions?

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Written by Dhanoj Botheju
Updated over a week ago

Why am I seeing a "This service is not available" message on the Railz sites™ link or on the Railz Connect™ widget?

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Written by Dhanoj Botheju
Updated over a week ago

How can I disconnect a service from a business on the Railz Dashboard™?

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Written by Dhanoj Botheju
Updated over a week ago

What should I do If I am not receiving emails from Railz?

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Written by Dhanoj Botheju
Updated over a week ago